Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how Angry Farang LLC, a Wyoming limited liability company doing business as "Learn Thai From A White Guy" ("we," "us," or "our"), collects, uses, and shares your personal information when you use our website learnthaifromawhiteguy.com (the "Website") and our services.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Website or services.

2. INFORMATION WE COLLECT

We collect several types of information to provide and improve our services:

2.1 Personal Information

When you register, place an order, or interact with our Website, we may collect:

• Name and email address
• Payment information (credit card details are processed but not stored on our servers)
• Account credentials
• Communication preferences

2.2 Usage Information

For our paid services, we collect:

• Lesson progress and completion status
• Login attempts and access logs
• Feature usage patterns (e.g., "mark lesson as known" functionality)
• Course interaction metrics

2.3 Behavioral Information

Through Google Signals and analytics tools, we collect:

• Cross-device information for users with Ads Personalization enabled
• Demographic data
• Browsing behavior and interaction patterns
• Device and browser information

2.4 Sensitive Information

We strictly adhere to Google Ads policies and do not collect information in sensitive categories such as:

• Sexual orientation
• Religious beliefs
• Health conditions
• Political affiliations

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

3.1 Service Delivery

• Process transactions and manage subscriptions
• Provide access to course materials
• Track learning progress
• Send order confirmations and updates

3.2 Customer Service

• Respond to inquiries and support requests
• Improve customer service quality
• Communicate important account information

3.3 Marketing and Personalization

• Send periodic emails about services and updates
• Personalize user experience
• Deliver targeted advertising with proper consent
• Analyze and improve our marketing effectiveness

3.4 Security and Legal Compliance

• Monitor for copyright infringement and unauthorized scraping
• Comply with legal requirements and data sharing obligations
• Protect against fraud and security threats

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies for various purposes.

4.1 How Our Cookie Consent Works

• EU/EEA/UK Visitors: You'll see a consent banner on your first visit. Non-essential cookies are blocked until you provide consent
• Other Regions: Cookies operate with implied consent, though you can still manage preferences

Our system automatically prevents non-essential cookies and tracking scripts from loading until you've given appropriate consent.

4.2 Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They include:

• Authentication and security
• Shopping cart functionality
• User preferences and settings
• Session management

4.3 Functional Cookies (Consent Required for EU/EEA)

These cookies enable enhanced functionality and personalization. For visitors from regulated regions, these require consent:

• Progress tracking (e.g., "mark lesson as known" feature stores user_id, lesson_id, and known_status)
• Language preferences
• Enhanced user experience features
• Remember user preferences

4.4 Analytics Cookies (Consent Required for EU/EEA)

These cookies help us understand how visitors interact with our website. For visitors from regulated regions, we only activate these with your consent:

• Google Analytics for website traffic analysis
• Microsoft Clarity for session replay and interaction heatmaps
• Performance monitoring
• User behavior analysis (e.g., session recordings and heatmaps via Microsoft Clarity)
• Page load time tracking

4.5 Advertising Cookies (Consent Required for EU/EEA)

These cookies may be set through our site by our advertising partners. For visitors from regulated regions, these are only activated with explicit consent:

• Google Ads remarketing
• Conversion tracking
• Enhanced conversions (may include hashed email data)
• Interest-based advertising
• Third-party advertising cookies

4.6 Geographic Implementation

Our cookie consent requirements vary by location:

• EU/EEA/UK Visitors: Explicit opt-in consent required for all non-essential cookies
• Other Regions: Cookies may be used with implied consent, though you can still manage preferences

4.7 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

• Clearing cookies through your browser settings
• Using browser extensions to block tracking

Please note that blocking certain cookies may impact your experience on our website and limit the services we can offer.

5. HOW WE PROTECT YOUR INFORMATION

We implement comprehensive security measures to protect your personal information:

• Secure Socket Layer (SSL) technology for data transmission
• Encrypted payment processing through trusted third-party providers
• Access controls limiting data access to authorized personnel only
• Regular security audits and updates
• Secure data storage with encryption at rest

While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.

6. THIRD-PARTY DISCLOSURE

We share your information only as follows:

6.1 Service Providers

We share data with trusted third parties who assist us in:

• Payment processing (e.g., Stripe, ThriveCart)
• Email delivery services
• Analytics and performance monitoring
• Customer support tools

6.2 Advertising Partners

With your consent, we share data for:

• Ad measurement and attribution
• Personalized advertising
• Conversion optimization

6.3 Legal Requirements

We may disclose information when legally required to:

• Comply with court orders or legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Protect public safety

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

7. GOOGLE SERVICES AND DATA COLLECTION

7.1 Google Signals

We use Google Signals to understand cross-device usage patterns. This collects data only from users who have enabled Ads Personalization in their Google account settings.

7.2 Google Enhanced Conversions

We may use Google Enhanced Conversions, which sends hashed user data (such as email addresses) to Google for improved conversion tracking. This data is used solely for attribution and optimization purposes.

7.3 Compliance with Google Policies

We comply with:

• Google Ads Data Processing Terms
• Google's EU User Consent Policy
• All applicable Google advertising policies

7.4 Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to understand how users interact with our website through tools such as heatmaps, session replays, and behavioral analytics. Clarity collects data via first- and third-party cookies and other tracking technologies to help us improve user experience, detect fraud, and optimize our marketing.

This data may be used to determine feature popularity, identify usability issues, and inform advertising strategies. For details on Microsoft’s data practices, please refer to the Microsoft Privacy Statement.

8. YOUR RIGHTS AND CHOICES

8.1 Opt-Out Options

You can opt out of various data collection:

• Google Signals: Visit your Google Ad Settings and turn off "Ad Personalization"
• Marketing Emails: Use the unsubscribe link in any promotional email
• Analytics: Use Google Analytics opt-out browser add-on or manage through cookie preferences

8.2 Access and Update

You can:

• Access your personal information through your account dashboard
• Update or correct your information at any time
• Request a copy of your data by contacting us

8.3 Deletion Rights

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

8.4 Data Portability

You can request your data in a commonly used, machine-readable format.

9. DATA RETENTION

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

10. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

11. INTERNATIONAL USERS

If you access our services from outside the United States:

• Your information may be transferred to and processed in the United States
• By using our services, you consent to this transfer
• We implement appropriate safeguards for international data transfers

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

For significant changes, we may provide additional notice via email or prominent website notification.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, please contact us:

Angry Farang LLC
DBA Learn Thai From A White Guy
Email: [email address protected]

For legal matters or data protection inquiries:
Email: [email address protected]